FAQs

Updated: March 23, 2011

Q. What is MDpocket?

A. MDpocket is a pocket size quick medical reference guide used by today's medical students, interns and residents. Our reference guides have been specially designed to meet the needs of all healthcare students (medical, osteopathic, physician assistants), as well as, residents and interns. MDpocket has information that no other reference guide contains with details that will help you be more efficient and bettter focused on your patients.

MDpocket Medical Reference Guide: Medical Student edition has been in publication since 2004 and focuses on what many students have told us as the most daily used medical information useful to students, interns, and residents. Truely a great book with information on how to write an H &P (history and physical) exam, SOAP note examples for all the major specialties, how to sections on admission orders, delivery notes, post-op notes, fluid calculations, lab values, EKG interpretation, and much more. A great pocket reference book for an ambulatory or hospital rotation.

MDpocket Medical Reference Guide: Resident edition released in 2006 as a totally different book from our Medical Student version that focuses on more of the details not provided in our Medical Student guide. It has treatment guidelines for Sepsis, Pneumonia, and supportive material on interpreting chest X-rays and EKGs. Packed with more information to make you better and more efficient at taking care of your patients. This is the book you want to have in your pocket while working in the hospital, it will guide you through procedures (thoracentesis, paracentesis, lumbar punctures) and it will give you the quick pocket medical information not in our reference guides.

DOpocket Medical Reference Guide: Osteopathic edition release in 2007 is similar to the resident guide, but adds specific information for osteopathic students, interns and residents not seen in our Medical Student or Resident reference guides. We consider DOpocket a hybrid between the Medical Student and Resident versions with specific modifications to incorporate the osteopathic principles and exams. It is currently one of our largest pocket reference guide. Included within this guide is detailed Chapman reflexes and points, specialized history and physical exam section focusing on the osteopathic exam and treatment procedures.

Q. What does MDpocket have that other pocket references don't?

A. Our line of reference guides focuses on the day-to-day information of patient care. MDpocket/DOpocket uses a unique and compact pocket design to provide you with the most daily used medical information at an instant that might take minutes to find in other books. We have students, interns, residents, and physicains all over the country supplying information for our guides to keep them accurate and up-to-date. No other quick medical reference guide is as comprehensive, compact, and easy to use as MDpocket.

Q. Can MDpocket withstand the daily use and abuse by most Interns?

A. Yes. We have taken special measures to produce a pocket guide that you can carry everywhere, everyday. All of our guides were designed to be used everyday and abused by even the most astute students, interns, and residents. Each guide is made of heavy card stock paper with glossy laminated front and back covers for protection. Tabs are cut for easy finger tip access to all the information with the ability to fold the entire book back on itself, giving you maximum flexibility and use.

Q. How long will it take to receive my order once I place it?

A. Depending on where you live and the shipping service you select it can take anywhere from 1-10 days to arrive. To keep shipping rates at a minimum, if you select first class mail (the cheapest) your order should arrive within 3-5 business days. Each shipping method is listed during the checkout procedure with estimated time of arrival. Be sure to choose the one that works for you.

We do have package tracking available on our website. You may either track your order via Order Number or Email on our home page. Please email us with any concerns.

Q. What shipping options to I have?

A. We have multiple shipping options available including:

First Class Mail
UPS Ground
UPS 3 day
UPS 2 Day Air
UPS Next Day Air

Q. What is your return policy?

A. You may return all items sold by MDpocket.com within 30days of delivery for a full refund to the address on our contact page if you are unsatisfied. We'll also pay the return shipping cost if the order is a result of our error. If you received a damaged, defective, or incorrect item please email us at the address below and we will promptly reply (by email) within 24 hours to correct the situation. If you return any items without notifying us first about damaged, defective, or incorrect items we will not pay for the return shippment nor will we send you further materials including the items you returned.

We cannot accept returns of certain items, including:
- Any item that is returned more than 30 days after delivery.
- Any item that is not in its original condition, is damaged, or is missing parts not due to shipping.

See the full details of our Return and Exchange Policy Here.

Q. What are PatientTracker Cards?

A. Patient tracker cards are specifically designed to help students follow their patients on the wards by organizing patient data in a compact format easy to use format. These cards measure 8" x 5" and have preprinted headings for you to fill out histories, physical exams, labs, assessments, etc. Each card allows easy retrievability of patient information for presentations and will keep you organized.

Q. I noticed an error in the material?

A. If by chance there is an error, mistake, or misspelling in any of the material please notify us by email and we will send a corrected version of the material to you at no cost. We pride ourselves with providing the most accurate and detailed information.

Contact Us
Wondering when your order will arrive at your address? Do you need to change something about an order you've placed? You can login in to your account and send us a communication about your order at anytime or check the status or your order on our home page. If you were unable to find your answer using our Web site, please feel free to contact us. We'll be happy to assist you. Please note: * For security reasons, we can only modify orders or send account information when the request comes from the e-mail address or communication that is associated with the original order submission.

Still have a question? Would you like someone from MDpocket to contact you?
Send us an email or fill out our contact us form online and we'll be happy to get in touch with you.

CONTACT PAGE | Email Us

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